Information We Collect

Reebok may collect information that you provide directly, information generated through your use of our website, and information needed to complete purchases or customer support requests.

• Contact details, such as name, email address, billing details, and shipping details.
• Order information, including purchased items, order number, transaction details, and support history.
• Account information, if you create or use an account on our website.
• Messages, photos, or other details you provide when contacting customer service.
• Device and browsing information, such as IP address, browser type, pages viewed, referring pages, and website activity.

How We Use Information

Reebok uses collected information to operate the online store, support customers, improve the shopping experience, and communicate with customers about orders or store updates.

• To process, confirm, fulfill, and manage orders.
• To respond to customer service questions and support requests.
• To manage returns, exchanges, order issues, and product-related inquiries.
• To personalize and improve website functionality, content, and shopping experience.
• To detect, prevent, and respond to fraud, misuse, unauthorized activity, or security concerns.
• To comply with applicable legal, tax, accounting, and operational requirements.

Order Processing

When you place an order with Reebok, we use your information to confirm the purchase, process payment, prepare order details, provide customer support, and communicate about your order.

Order information may also be used to help resolve delivery questions, product concerns, return requests, exchange requests, or payment-related issues.

Payment Information

Reebok does not need to collect or store complete payment card details in order to provide customer support. Payment information may be processed by PayPal, Stripe, or credit card payment services when you complete a purchase.

These payment services process payment details according to their own privacy and security practices. We may receive limited transaction information needed to confirm payment status, detect payment issues, and manage orders.

Cookies and Analytics

Reebok uses cookies and similar technologies to support website functionality, remember preferences, understand website activity, improve performance, and analyze how customers use our online store.

• Essential cookies help the website function properly.
• Preference cookies may remember choices you make while browsing.
• Analytics cookies help us understand traffic, page activity, and site performance.
• Marketing-related cookies may help measure campaigns or display more relevant content.

You can adjust cookie settings through your browser. Some website features may not work correctly if certain cookies are disabled.

Email Marketing

If you subscribe to Reebok email marketing, we may use your email address to send promotional messages, product updates, sale announcements, and other store communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us at [email protected]. Even if you unsubscribe from marketing messages, we may still send non-marketing emails related to orders, customer service, or account activity.

Service Providers

Reebok may share information with service providers that help operate our online store and support customer transactions. These providers may assist with website hosting, payment processing, order management, customer service, security, analytics, marketing, or related business operations.

Service providers are expected to use customer information only as needed to perform services for Reebok or as otherwise permitted by applicable law.

Data Security

Reebok uses reasonable administrative, technical, and organizational measures designed to help protect customer information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No method of online transmission or electronic storage is completely secure. For that reason, we cannot promise that information will always remain fully secure, but we work to protect customer information responsibly.

Data Retention

Reebok keeps customer information for as long as reasonably needed to provide services, process orders, respond to support requests, maintain business records, prevent fraud, resolve disputes, and comply with applicable obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and operational or legal requirements.

Customer Privacy Rights

Depending on where you live, you may have privacy rights regarding your personal information. These rights may include the ability to request access, correction, deletion, portability, restriction, or objection to certain uses of your information.

To submit a privacy request, contact Reebok at [email protected]. We may need to verify your identity before completing certain requests.

Children’s Privacy

Reebok does not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can review the request and take appropriate action.

International Users

If you access Reebok from outside the country where our store operations or service providers are located, your information may be processed in a different location than where you live.

By using our website or providing information to Reebok, you understand that information may be handled according to the practices described in this Privacy Policy.

Policy Updates

Reebok may update this Privacy Policy from time to time to reflect changes in our practices, website features, operational needs, or applicable requirements. When updates are made, the “Last updated” date near the top of this page will be revised.

We encourage customers to review this page periodically to stay informed about how Reebok handles customer information.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Reebok customer support at: